Using Camplist

Placing an order

Get started: By typing in your school name.

A customised list is displayed containing suitable products. Simply select the products, size and quantities you need. Then complete the checkout process, an order confirmation or transaction receipt will be emailed to you immediately.

Please double-check the delivery address, as this is where your gear will go!

We aim to send your gear next business day after receiving the order. (However, it may be two business days). We post With Australia Post, for your gear to arrive in time, there must be clearance of at least four full business days between receipt of the order and departure of the camp – longer in regional areas. If you are unsure about timing or have any other queries or concerns, please give us a call on (03) 9311 0207.

Shipping

All orders incur a $11.00 shipping charge, express shipping options are also available.

The delivery address can be a home address, work address or PO Box, special instructions can be noted when placing your order.

Returns

You are welcome to return any of our products for a full refund. (Gear must be returned unused, in its original packaging and within 14 days.)

Size and fit

Camplist size charts are a guide only. If you are unsure of the correct size, order two and return one (unused) for a refund.

Camplist will provide a prepaid Australia Post return sticker with most purchases of sized items. Package the unneeded items, Placing the returns sticker visibly on the outside and drop off at your local Australia Post outlet to be returned free of charge. Any Refund will only be processed once the goods have been returned to Camplist.

Hire gear

Hire gear will be sent to the nominated address in the week before the camp's departure. It will arrive as an Australia Post e-parcel, and will include a self-addressed, pre-paid satchel. To return, simply pack the gear into the satchel provided and lodge at any Australia Post office within three working days of the camp's completion. (Please get a receipt, as this is your proof of return.)

Hire gear does not need to be cleaned before return. Just check the pockets, brush off excess dirt, package the items and return it to your local Australia Post outlet.

Camplist reserves the right to continue to charge customers for late returns on hire items, up to the retail cost of the item. Customers with hire gear that is lost or damaged beyond repair will also be charged the full retail price. Damaged hire gear may also incur a fee in line with the cost of repair or replacement.